Technology Feature Articles

Technology Feature Articles

Franchise Sector Showcase

Informative Technology franchise articles to support business buyers, franchisees, and franchisors.

For the 7th Annual Franchise Innovation Awards, judges evaluated each entry's objective, the problem it solved, and the innovations required. Here are the 2025 winners!
  • Kevin Behan
  • 2,032 Reads 14 Shares
The 2025 Annual Franchise Marketing Report (AFMR) reveals brands are doubling down on innovation
  • Helen Bond
  • 1,929 Reads 2 Shares
Franchisors can turn to in-house construction management, ongoing training programs, and tech platforms to help scale the brand
  • Will Bartholomew
  • 953 Reads 1 Shares
The future of CX? Collaborative, data-driven, human-centered. FCXC 2025 panelists urged: Tech must delight, not just serve.
  • Kevin Behan
  • 1,234 Reads 2 Shares
Franchise leaders at FCXC 2025 stressed a balance: use tech smartly, but never lose the human connection that builds trust
  • Kerry Pipes
  • 1,166 Reads 3 Shares
Franchise marketing executives discuss how they collaborate with other team members to optimize the customer experience
  • Kevin Behan
  • 1,158 Reads 4 Shares
At FCXC 2025, franchise leaders proved the power of local connection--turning small moments into lasting customer loyalty
  • M. Scott Morris
  • 1,160 Reads 1 Shares
Many franchisees take a data-driven approach in looking at labor and inventory to maximize operational efficiency
  • Kevin Behan
  • 1,466 Reads 2 Shares
Reports detail discussions from the 2025 Franchise Customer Experience Conference
  • Kerry Pipes
  • 1,561 Reads 9 Shares
At FCXC, franchise leaders shared their extensive expertise and gained valuable insights
  • Kerry Pipes
  • 1,399 Reads 2 Shares
Franchises must have the latest technology and AI platforms to set franchisees up for success
  • Jeff Salter
  • 1,743 Reads 7 Shares
Tropical Smoothie Cafe
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Tropical Smoothie Cafe
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Tropical Smoothie Cafe
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Wonderly exec discusses how the brand attracts and supports franchisees with data and technology
  • Franchise Update Media
  • 1,404 Reads 4 Shares
Franchisees aren't just implementers; they're often innovators
  • Colleen McMillar
  • 1,697 Reads 6 Shares
Bloomin' Blinds has accelerated its national expansion under Jeff Wharton's direction
  • Kerry Pipes
  • 1,741 Reads 7 Shares
Franchises can optimize the customer experience with technology by providing convenience, value, and quality
  • Casey Morford
  • 1,606 Reads 8 Shares
Many franchisees cite building strong local connections to optimize the customer experience while also providing additional service options
  • Kevin Behan
  • 1,657 Reads 3 Shares
Kevin King focuses on quality, community, and franchise partner success
  • Kerry Pipes
  • 2,265 Reads 4 Shares
"Protecting your focus is just as important as pursuing opportunity."
  • Kevin Behan
  • 3,228 Reads 6 Shares
Franchisors handle much of the work in researching and implementing technology solutions for the entire system
  • Stefan Figley
  • 2,983 Reads 13 Shares
This issue is characterized by the dynamic intersection of technology, innovation, marketing, and franchise leadership
  • Kerry Pipes
  • 1,870 Reads 1 Shares
AI is everywhere these days. What can it do for you?
  • Eddy Goldberg
  • 1,685 Reads 4 Shares
Angry Crab Shack
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Angry Crab Shack
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By centralizing and thoughtfully integrating AI, franchisors can help their networks thrive
  • Dennis Leskowski
  • 2,601 Reads 14 Shares
"We're here to help people. What you put into people comes back around. KBP's culture is competitive and compassionate."
  • Kevin Behan
  • 5,656 Reads 649 Shares
"We took our shot, which was a calculated risk, and the rest is history."
  • Kevin Behan
  • 5,501 Reads 64 Shares
Franchises offer technology and resources to take a home service business to the next level
  • Douglas Smith
  • 1,961 Reads 23 Shares
When technology, operations, and marketing are aligned, the result scales effortlessly across the franchise system
  • Paul Molinari and Paul Wilbur
  • 2,340 Reads 9 Shares
Top franchisors can establish a consistent, repeatable system while also supporting the talents and individual backgrounds of their franchisees
  • Bill McPherson
  • 1,797 Reads 3 Shares
A good relationship with franchise brokers can enhance franchise development efforts
  • Evan Hackel
  • 1,637 Reads 2 Shares
Restaurant operators must be aware of and respond to constant changes in the industry
  • Kevin Behan
  • 2,542 Reads 4 Shares
"The best days are when we promote team members and open new restaurants."
  • Kevin Behan
  • 3,037 Reads 66 Shares
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