People - Franchising.com

People

Successfully navigating the “people puzzle” is a key factor in building and maintaining a growing, sustainable multi-unit company. Learn how to become the employer of choice in your markets by finding the best new employees, assessing your internal talent pool, developing them for management positions, and building your bench plan for growth.

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Bojangles
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Bojangles
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Bojangles
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By mimicking phone features, franchisees can encourage buy-in and reduce turnover
  • M. Scott Morris
  • 2,751 Reads 26 Shares
Multi-unit franchisee David Plait developed his approach over years of trial and error
  • M. Scott Morris
  • 2,098 Reads 6 Shares
Restaurants need to embrace smart strategies that enhance efficiency, employee satisfaction, and profitability in the face of rising wages and shifting demographics
  • Chad Coulter
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Proper planning is essential for scaling while maintaining employee satisfaction
  • Adam Bonetti
  • 2,021 Reads 5 Shares
The average turnover per year in the U.S. is 25%; for some industries, it's 50%
  • John Tschohl
  • 2,770 Reads 14 Shares
Effective hiring can take your business to the next level
  • Mary Lou Atkins
  • 2,565 Reads 4 Shares
Here are 10 steps for bringing family members into the family business
  • Kendall Rawls
  • 2,461 Reads 5 Shares
Technology is expected to reduce hiring time for in-restaurant positions by as much as 75 percent
  • Kevin Behan
  • 4,108 Reads 8 Shares
Top employers have high standards for interviewing and hiring to find the best candidates
  • John DiJulius
  • 2,802 Reads 12 Shares
Franchisors can help build strong franchise teams through strong hiring and support practices and use of technology
  • Lisa Tis
  • 2,447 Reads 5 Shares
Your No. 1 job is to find a candidate who fits your culture and will enhance it
  • John DiJulius
  • 2,144 Reads 4 Shares
Doner Shack
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Doner Shack
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Doner Shack
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Having employees with a bad work ethic or attitude can bring down the performance of the entire team
  • John DiJulius
  • 3,008 Reads 11 Shares
The latest in employment news from September affecting franchising and beyond
  • Kevin Behan
  • 2,097 Reads 4 Shares
While increased technology can make the hiring process more efficient, don't forget the importance of striking a personal connection
  • Stephanie Miller
  • 2,787 Reads 5 Shares
Giving employees a feeling of purpose in their work can create a stronger bond and loyalty to the company
  • Dr. Laurie Cure
  • 3,076 Reads 8 Shares
Develop your plan to hire, train, and retrain the best employees
  • John Tschohl
  • 2,943 Reads 14 Shares
The latest in employment news from August affecting franchising and beyond
  • Kevin Behan
  • 3,758 Reads 9 Shares
Businesses must effectively communicate with workers on the frontline to inform, motivate, and bring out their best performance
  • David Burnand
  • 2,719 Reads 3 Shares
Employers should take a new approach to empowering and motivating employees in order to maximize their potential
  • Kevin Behan
  • 2,700 Reads 4 Shares
Applying yourself strengthens your self-esteem, your financial wellbeing, and your future
  • John Tschohl
  • 2,926 Reads 2 Shares
Franchisees must motivate and incentivize staff to increase employee retention
  • George Tinsley, Sr.
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Tropical Smoothie Cafe
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Tropical Smoothie Cafe
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Tropical Smoothie Cafe
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Restaurants can attract and retain valuable employees by offering benefits
  • Jordan Boesch
  • 3,536 Reads 9 Shares
Companies can get the most out of employees by showing their excitement before the first day of work
  • John DiJulius
  • 3,647 Reads 4 Shares
The best interviews allow the candidate to relax and speak freely before asking the big question
  • John DiJulius
  • 2,894 Reads 2 Shares
Nearly 8 of 10 job seekers fear discussing certain topics in the workplace
  • Kevin Behan
  • 3,049 Reads 2 Shares
AI tools can increase efficiency by automating workflows and preventing breakdowns 
  • Brianna Van Zanten
  • 3,069 Reads 2 Shares
Prepare the way for new team members and make them feel welcome and appreciated
  • Mary Lou Atkins
  • 3,500 Reads 5 Shares
Go the extra mile in the hiring process to find employees who fit your organization
  • John DiJulius
  • 3,068 Reads 4 Shares
4 service brand multi-unit franchisees tell what they're doing to hire, retain, and reward employees
  • Kevin Behan
  • 3,572 Reads 8 Shares
Employers must take these steps to identify and improve employee disengagement
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  • 4,266 Reads 4 Shares
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