International Franchise Articles by Franchising.com

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International Franchise Articles

Browse our selection of franchise articles and features to help further your knowledge in opening and operating a franchise business. Our exclusive features cover the , , , , , , and site of the franchise business. Written by the editorial team that produces Franchise Update Magazine and Multi-Unit Franchisee Magazine, the franchise industries premier magazines.

When I was 19 years old, I was promoted to passenger service manager for Capital Airlines at Midway Airport in Chicago.
  • Howard Putnam
  • 4,904 Reads
Irate customers. No matter how good you are at what you do, what business you are in, or where it is located, you will at some point find yourself facing an irate customer.
  • John Tschohl
  • 5,534 Reads 359 Shares
Zane Tankel is not waiting on any government job programs to help his business.
  • Multi-Unit Franchisee
  • 4,856 Reads 197 Shares
No one I know would dispute the benefits technology--specifically the computer--has had on every aspect of our lives.
  • John Tschohl
  • 4,640 Reads 68 Shares
Some people wait for the future to happen. Others create their futures.
  • Dr. Nido Qubein
  • 11,103 Reads
Now, more than ever, organizations are looking for ways to motivate their employees to be more productive.
  • John Tschohl
  • 4,698 Reads
We've all heard the platitudes about having a positive attitude. But does it really make a difference in the workplace?
  • Lisa Ford
  • 6,338 Reads 1,023 Shares
Business owners across the country have been dealing with one of the longest and most difficult recessions in US history.
  • Franchising.com
  • 5,177 Reads 36 Shares
Robert Branca, Jr., and his family of Dunkin' Donuts multi-unit franchisees offer the kind of advertisement for franchise success that money can't buy.
  • Debbie Selinsky
  • 22,450 Reads 8 Shares
Never before has timing been as critical to an organization's success as it is today.
  • John Tschohl
  • 8,228 Reads 62 Shares
Customer service is a moving target; it is whatever the customer thinks it is.
  • John Tschohl
  • 5,286 Reads 282 Shares
American Family Care
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For 23 years, the franchise industry has relied on Franchise Update Media Group (FUMG) for franchise development and education. FUMG announced today that they have combined all of its online properties into one major website with the re-launch of Franchising.com, providing the franchising industry with the most comprehensive source of franchise information on the web today for franchise opportunity seekers, daily franchise news and events for the community.
  • PRESS RELEASE
  • 5,642 Reads 94 Shares
Every business that accepts credit/debit card payments must comply with the Payment Card Industry Data Security Standard (PCI DSS).
  • Paul Arceneaux
  • 7,286 Reads 1,014 Shares
Robert Branca, Jr., and his family of Dunkin' Donuts multi-unit franchisees offer the kind of advertisement for franchise success that money can't buy.
  • Debbie Selinsky
  • 15,605 Reads 6 Shares
It takes a creative mind to exercise leadership in the 21st century.
  • Dr. Nido Qubein
  • 7,470 Reads 2 Shares
Most of us hate complaints. We hate to get them, and we hate to give them.
  • Multi-Unit Franchisee
  • 7,232 Reads
Recently, I spent several hours with Simon Sinek, a very creative New York marketing strategist.
  • Howard Putnam
  • 5,074 Reads 40 Shares
They are athletes, Nobel Prize winners, and heads of state.
  • John Tschohl
  • 9,545 Reads 1 Shares
To say the least, the past few years haven't been the best for business. We've weathered a brutal recession, and most of us aren't out of the woods yet.
  • Multi-Unit Franchisee
  • 8,312 Reads 401 Shares
Power positioning is presenting yourself to the right person, at the right time and place, in the right way, with the right message.
  • Dr. Nido Qubein
  • 70,542 Reads 60 Shares
Quality and price are two criteria for consumers when making a purchasing decision.
  • John Tschohl
  • 5,880 Reads 23 Shares
The Human Bean
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In a perfect world, businesses would only be sold when they are healthy and attractive to buyers.
  • Domenic Rinaldi
  • 4,871 Reads 42 Shares
Service recovery. Those two words can make the difference between success and failure. And yet most people in management positions don't know what the term means, let alone how to use service recovery to establish a loyal customer base and increase sales.
  • John Tschohl
  • 5,602 Reads 177 Shares
That's a great question! In fact, none of us can get better without knowing how we are doing in key performance areas.
  • Jack Mackey
  • 6,613 Reads 1 Shares
If I were to ask 100 business operators to define customer service, I would guess that 97 of them would say this: Customer service is providing the customer with service that is fast, accurate, and courteous. While those are indeed elements of customer service, there is more to it, so much more.
  • John Tschohl
  • 7,176 Reads 475 Shares
If you have a telephone at any of your franchise locations, you are most likely being overcharged. If you have trash service at any of your franchise locations, you are probably paying more than you have to. If you pay for worker's compensation at any of your franchise locations, there are almost assuredly errors in the way your coverage was categorized. To put it more simply, if you have walls, doors, workers, and customers, the monthly bills you're getting are probably too high.
  • Dan Schneider
  • 12,136 Reads 73 Shares
For more than 20 years Rick Huffman and his two partners--Sam Catanese and Marc Williams--have been building things. They've developed shopping centers, hotels, apartment complexes, a large stock of affordable housing units, and Branson Landing, a $400 million mixed-use project in Branson, Mo.
  • John Carroll
  • 6,584 Reads 2 Shares
There is no denying the impact technology has had on business. It has allowed companies to market and sell their products and services to customers in every corner of the world, and to do so 24 hours a day, seven days a week.
  • John Tschohl
  • 11,447 Reads 995 Shares
There's nothing more American than fast food restaurants - and some of them even serve apple pie! Fast food franchises have been meeting the growing needs of the country's on-the-go car culture and diverse life styles, complete with late-night hours and 24-hour service. For decades, hamburgers, tacos, chicken, pizza, and subs were the mainstay of the fast food sector. In recent years, as customers began seeking healthier options, these standbys have been joined by wraps, smoothies, salads, frozen yogurt, and more. In 2010, one franchisor began offering vending machines containing fresh fruits and vegetables, protein drinks, and other health-oriented snacks.
  • Eddy Goldberg
  • 5,882 Reads 157 Shares
The Financial Accounting Standards Board (FASB) and its international affiliate, the International Accounting Standards Board (IASB), are currently reviewing proposed new lease accounting rules that, if approved, will significantly affect the retail and restaurant industries.
  • Dwayne Shackelford
  • 11,227 Reads 1,151 Shares
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