Technology Feature Articles

Technology Feature Articles

Franchise Sector Showcase

Informative Technology franchise articles to support business buyers, franchisees, and franchisors.

"Our organization is founded on the belief that happy team members are more productive and present. They fully embrace the company culture."
  • Kevin Behan
  • 2,641 Reads 7 Shares
Innovation Awards finalists share insights behind top franchise operations and technology initiatives
  • Kevin Behan
  • 1,548 Reads 2 Shares
Ch-ch-ch-ch-changes in consumer preferences are forcing restaurants to adapt their menus or fall behind
  • Eddy Goldberg
  • 2,602 Reads 1 Shares
"It's easy to start strong, but sustaining performance every day matters most, and it takes real discipline."
  • Kevin Behan
  • 6,420 Reads 416 Shares
"When you own a franchise, you are handed a playbook for success. That's what I like about the franchise system."
  • Kevin Behan
  • 2,849 Reads 3 Shares
Sumit Bansal says a balance of structure and independence creates ownership, accountability, and strong performance
  • Kevin Behan
  • 2,800 Reads 5 Shares
Multi-unit franchisees and their franchisors must be aligned on what it takes to scale their business 
  • Ricky Sarkaria
  • 2,493 Reads 32 Shares
Franchise executives discuss how to balance the power of AI and technology with personal interaction to optimize customer experience
  • Kerry Pipes
  • 1,602 Reads 11 Shares
Earlier this year, Pat O'Toole stepped into the top marketing office at Unleashed Brands
  • Kerry Pipes
  • 2,873 Reads 24 Shares
Solutions that focus on AI, automation, and data-driven decision-making are in high demand
  • Meme Moy and Paul Wilbur
  • 2,373 Reads 4 Shares
The right approach to change ensures leadership continuity and sustained profitability
  • Kendall Rawls
  • 1,948 Reads 3 Shares
Dogtopia
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Dogtopia
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Dogtopia
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Franchise leaders discuss how they improve operations, efficiency, and the customer experience by collecting data through the latest technology platforms
  • Kevin Behan
  • 2,407 Reads 10 Shares
Brands have the opportunity to stand out from the competition by offering a personalized experience and building relationships with the customer
  • Tim Sharp
  • 1,597 Reads 3 Shares
Tearing down company silos helps to create connected experiences that pay off
  • Helen Bond
  • 2,620 Reads 2 Shares
When a location's sales drop, it's time to dig in and look for answers
  • M. Scott Morris
  • 2,495 Reads 3 Shares
New technologies shape how teams are led, customers are served, and performance is scaled
  • Kendall Rawls
  • 1,764 Reads 3 Shares
Panel members dove headfirst into how and why they embrace change at their brands
  • Kerry Pipes
  • 2,668 Reads 24 Shares
The operator behind 80 Wendy's restaurants plans to build pet care centers in New York, New Jersey, and Pennsylvania
  • M. Scott Morris
  • 1,711 Reads 2 Shares
Top operators discuss the advantages of technological innovation while retaining the human connection with the customer 
  • Kevin Behan
  • 2,759 Reads 3 Shares
The gatherings help get franchisors and franchisees on the same page
  • M. Scott Morris
  • 3,690 Reads 10 Shares
Technology can enhance the culture and stability of your workforce
  • Helen Bond
  • 3,218 Reads 8 Shares
Marco's Pizza®
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Marco's Pizza®
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Marco's Pizza®
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Franchise operators get into the weeds with landlords and potential landlords
  • Colleen McMillar
  • 3,685 Reads 5 Shares
Daryl Hurst, president & chief operating officer of Sola Salons, focuses on serving others
  • Kerry Pipes
  • 2,507 Reads 3 Shares
The president and CEO has seen the company grow to more than 100 domestic and international locations
  • Kerry Pipes
  • 3,318 Reads 1 Shares
The 2025 Multi-Unit Franchising Conference, franchising's signature event, sets attendance record
  • Kerry Pipes
  • 3,052 Reads 5 Shares
AFMR examines how franchises are increasingly using AI to assist with customer feedback and satisfaction
  • Franchise Update Media
  • 2,155 Reads 2 Shares
Tips from the pros for a prosperous second half
  • Eddy Goldberg
  • 2,985 Reads 2 Shares
Former Baltimore Raven James Ihedigbo is the 2025 Influencer for Former Pro Athlete MVP
  • Kevin Behan
  • 6,096 Reads 198 Shares
Franchisee's IT support business thrives by building trust and relationships with customers
  • Kevin Behan
  • 2,090 Reads 3 Shares
Franchise marketing executives share their thoughts on the consumer experience, the growing role of tech and AI, and what they hope to gain from the FCXC
  • Kevin Behan
  • 1,973 Reads 7 Shares
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